Introduction

Warm Hearts Community Support is committed to protecting your privacy and handling your personal data responsibly and in line with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

We may collect and process the following information:

Personal details such as name, email address, phone number, or postal address

Information you provide when contacting us, volunteering, donating, or subscribing to updates

Limited website usage data (such as cookies or analytics) to help improve our website

How We Use Your Information

We use your information to:

Respond to enquiries and provide support

Manage volunteers and charitable activities

Process donations and maintain records

Communicate updates about our work, where consent has been given

Meet legal and regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Personal information is stored securely and only retained for as long as necessary for the purpose it was collected.

Sharing Your Information

Your data may be shared only when:

Required by law or regulatory authorities

Necessary to deliver charitable activities (e.g. trusted service providers)

You have given explicit consent

All third parties are required to respect the security of your data.

Your Rights

You have the right to:

Access your personal data

Request correction or deletion of your data

Withdraw consent at any time

Object to certain types of data processing

Requests can be made by contacting us directly.

Cookies

This website may use cookies to improve user experience and understand website usage. You can control or disable cookies through your browser settings.

Changes to This Policy

Warm Hearts Community Support may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us using the details provided on the website.